PRIVACY POLICY

PowerLevel Fitness, LLC (“PowerLevel Fitness,” “we,” “us,” or “our”), operating PowerLevel Fitness and PowerLevel Martial Arts, respects your privacy. This Privacy Policy explains what information we collect through our website at powerlevelfitness.com (the “Site”), how we use and protect it, and the choices you have. By using the Site, you agree to the practices described here.

1. Information We Collect

Information you provide directly

We collect information you voluntarily submit through our forms:

• Contact form: Your name, email address, phone number (optional), preferred contact method (optional), and program(s) of interest, plus any message you include.
• Free trial request: The same fields as the contact form, collected so we can schedule your trial class.
• Refer a Friend form: Your name, email, and phone number (optional), along with your friend’s name, email, and phone number (optional), the program(s) of interest, and an optional personal note. By submitting this form, you confirm that you have your friend’s consent to share their contact information with us.

Information collected automatically

Like most websites, our Site and hosting provider may automatically collect certain technical information when you visit, including:

• IP address and browser type;
• Pages visited and referring URLs;
• Date and time of your visit; and
• Approximate location derived from your IP address.

This information is used for site security, analytics, and improving the Site. We may use cookies or similar technologies for these purposes.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule trial classes;
• Send your referred friend a free trial class offer by email;
• Notify our staff when a referral is made;
• Communicate with you about programs, scheduling, and promotions (only if you have requested information or opted in);
• Maintain records for our internal business purposes; and
• Improve, secure, and analyze our Site and services.

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We use trusted third-party vendors to host our website, store data in a secure database, and deliver transactional emails. These providers process information only on our behalf and under contractual obligations to protect it.
• Referral recipients: When you submit the Refer a Friend form, we email the friend you named with a free trial class offer. The friend’s contact information is used solely to deliver that offer.
• Legal compliance: We may disclose information when required by law, court order, or to protect the rights, property, or safety of our business, our members, or others.

4. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or disclosure. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain contact submissions and referral records for as long as needed to respond to inquiries, provide our services, and meet legal or accounting requirements. You may request deletion of your information at any time (see Section 7).

6. Cookies & Tracking

Our Site may use cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can control or disable cookies through your browser settings, but some features of the Site may not function properly without them.

7. Your Rights & Choices

You have the right to:

• Request access to or a copy of the personal information we hold about you;
• Request that we correct inaccurate information;
• Request that we delete your personal information; and
• Opt out of receiving marketing communications at any time by replying “stop” or contacting us using the details below.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the “sale” or “sharing” of your personal information. We do not sell personal information as defined by the CCPA.

8. Children’s Privacy

We offer programs for children ages 6–12. A parent or guardian must provide consent before a minor’s information is submitted through our forms. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child without consent, please contact us so we can delete it.

9. Third-Party Links

Our Site contains links to third-party websites (such as Instagram and Facebook). We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: